Horus
Alarm monitoring software
Overview
Horus is a complete alarm supervision software package used by more than 300 remote monitoring and remote assistance centers, elevator call centers, local authorities, etc. Horus receives information from customer (or subscriber) sites using the various Azur Soft reception front-ends (My Voice, Osiris, Securix, SMS, Gateway) and can also be connected to third-party front-ends. The software adapts to the requirements of each center's operation thanks to numerous parameters and also offers a scripting language (LUA) if very specific adaptations are required. The solution is fully scalable and aggregates functional modules and complementary sizing modules that can be acquired as and when the center's operating needs change. The implementation of additional modules does not jeopardize the center's previous investments.
Complementary modules
- Local backup and remote backup (compatible with APSAD P3 and P5 certification) - Remote operator stations - CTI (Computer Telephone Coupling) - Interactive Voice Server (TTS and voice recognition) - Remote assistance center module - Web Server - Video suite - Supervision of interventions - Real-time monitoring of key operating indicators - Billing of subscriptions and interventions - Aftersales service - Geolocation of alarms, vehicles and security guards - Management of mimic diagrams and dynamic plans - Numerous connectors with security business softwares - SMS and email management - Statistics
Strength
Horus is a very reliable software. It is even able to continue its activity in the event of error, a mechanism added through our R&D in industrial computing, using of high availability functionalities. Detailed logs (available to the administrator) provide information to diagnose each problem reported to our support team.
Functionality
Horus is the product of more than 30 years of experience in the security business. By means of its basic and additional modules as well as its parameters and its LUA language, it offers complete functional coverage of any security center's needs. Resolutely focused on innovation, Azur Soft continuously enriches its catalog of complementary modules.
Key Benefits
Scalable platform in terms of capacity and functionalities Functional completeness Open architecture Continuous addition of new innovative functional modules.
How it Works
Open platform
The Horus suite software is hosted on Windows systems and is based on an SQL Server database. The LUA scripting language allows you to interact with Horus and its complementary modules, with Windows and with an SQL Server. The Horus database model is provided to its customers who wish to be able to implement their own LUA scripts or SQL queries.
Fast Alarm Distribution Software
Horus distributes alarms among several operators using one of the ten distribution modes available, including dynamic load distribution among operators (depending on the importance of the alarm and operator skills).
Traceability
Horus records all the events related to the center's customer sites in complete histories that are accessed by operators or operations managers, in order to trace the thread of events for internal use or for customers.
Perennial software
Supporting contract services include the supply of updates for the software modules acquired by the center, thus perpetuating the center's software configuration.